Privacy Policy for CARGORUN 9JA

Last updated: 3 January 2026

CARGORUN 9JA (“we”, “our”, or “us”) operates the CARGORUN 9JA mobile application and related services (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using CARGORUN 9JA, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a. Personal Information

• Full name
• Phone number
• Email address
• Pickup and delivery addresses
• User or rider profile details

b. Location Information

We collect precise and approximate location data to:

• Match users with nearby riders
• Enable real-time delivery tracking
• Optimize delivery routes
• Ensure service reliability and safety

Location data may be collected while the app is in use or running in the background, depending on your device permissions.

c. Payment Information

CARGORUN 9JA does not store debit or credit card details. Payments are processed securely by third-party payment providers. We may receive transaction references and payment status for record purposes.

d. Usage and Device Information

• IP address
• Device type and operating system
• App usage statistics
• Crash logs and diagnostic data

2. How We Use Your Information

• Provide and operate cargo delivery services
• Process orders, deliveries, and payments
• Communicate with users and riders
• Improve app performance and security
• Prevent fraud and misuse
• Comply with legal and regulatory obligations

3. Sharing of Information

We may share your information only when necessary with:

• Riders (delivery-related details only)
• Payment processing partners
• Mapping and navigation service providers
• Analytics and crash-reporting services
• Law enforcement or regulators when required by law

We do not sell, rent, or trade your personal data.

4. Data Retention

We retain personal data only for as long as necessary to:

• Provide our services
• Comply with legal, tax, or regulatory requirements
• Resolve disputes and enforce agreements

5. Data Security

We implement reasonable technical and organizational security measures to protect your information. However, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent where applicable

Requests can be made by contacting us using the details below.

7. Children’s Privacy

CARGORUN 9JA does not knowingly collect personal information from anyone under the age of 18. If we discover that such data has been collected, we will delete it promptly.

8. Third-Party Services

Our Service may contain links to third-party services. We are not responsible for the privacy practices or content of those services.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and reflected by an updated “Last updated” date. Continued use of the Service after changes constitutes acceptance.

10. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Email: info@cargorun.net
Company Name: CARGORUN 9JA
Country: Nigeria